Privacy Policy

Your privacy is important to us. This policy explains how Ewald Music collects, uses, protects, and shares your personal information.

Last Updated: January 20, 2026

This privacy policy is effective as of the date above and will remain in effect except with respect to any changes in its provisions in the future.

Introduction

Welcome to Ewald Music. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, use our services, or engage with our ministry.

As a gospel music organization dedicated to worship, education, and community service, we handle personal information with integrity and in accordance with applicable data protection laws in Cameroon and international best practices.

If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at privacy@ewaldmusic.org.

Information We Collect

Personal Information

When you register for our services, events, or make purchases, we may collect personal information including your name, email address, phone number, and payment information. For music academy enrollment, we may also collect emergency contact information and relevant medical details for safety purposes.

Automatically Collected Information

We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing patterns. This helps us improve our services and user experience.

Media Content

If you participate in our events, performances, or recordings, we may capture photos, videos, and audio recordings that may include your image or voice.

How We Use Your Information

Service Delivery

We use your information to provide our services, including music academy classes, event registrations, studio bookings, and merchandise sales. This ensures smooth communication and service delivery.

Communication

We may send you updates about upcoming events, new music releases, workshop announcements, and other relevant information. You can opt out of these communications at any time.

Improvement and Analytics

We analyze usage patterns to improve our website, services, and user experience. This helps us understand what our community values most.

Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

How We Protect Your Information

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits.

Payment Security

All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store complete credit card information on our servers.

Access Control

Access to personal information is restricted to authorized personnel only, who are required to maintain confidentiality.

Information Sharing

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These parties are obligated to keep your information confidential.

Legal Requirements

We may disclose your information when required by law, to protect our rights, or to comply with judicial proceedings, court orders, or legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this privacy policy.

Public Content

Photos and videos from public events may be shared on our website and social media platforms to promote our ministry and community activities.

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information at any time. Contact us to request access to your data.

Opt-Out

You may opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

Data Deletion

You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Children's Privacy

Age Requirements

Our music academy accepts students of all ages, including minors. For participants under 18, we require parental or guardian consent before collecting any personal information.

Parental Rights

Parents and guardians have the right to review, modify, or delete their child's personal information at any time. We take special care to protect children's privacy and safety.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us recognize your browser and capture certain information.

How We Use Cookies

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance and user experience
  • Analyze traffic and engagement patterns
  • Enable certain features and functionality

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Services

We may use third-party services to enhance our website functionality and services. These may include:

  • Payment processors (for secure transactions)
  • Analytics services (to understand website usage)
  • Email marketing platforms (for newsletters and updates)
  • Social media platforms (for content sharing and engagement)
  • Cloud storage providers (for data backup and security)

These third parties have their own privacy policies governing their use of your information. We encourage you to review their policies.

International Data Transfers

While Ewald Music is based in Cameroon, our services may involve international data transfers to provide global functionality. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. This includes:

  • Active customer accounts: For the duration of your relationship with us
  • Transaction records: As required by financial regulations
  • Marketing communications: Until you unsubscribe
  • Legal compliance: As required by applicable laws
Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email

privacy@ewaldmusic.org

Phone

+237 675 866 012

Address

Ewald Music
Buea, Southwest Region
Cameroon

Response Time

We aim to respond within 5 business days

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